Acceptance of Terms
By accessing or using the website, services, prescription online intake portals, or local delivery offerings provided by Express Care Pharmacy ("Pharmacy", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our online services or website.
Medical Disclaimer & Emergency Care
The content, digital tools, and prescription intake features available on this website are for general informational, communication, and pharmacy service processing purposes only. They do not constitute medical diagnosis, treatment recommendations, or professional medical advice.
Prescription Refills & Transfers
All online requests for prescription refills, transfers, or consultations submitted through our website (powered by Jotform) are subject to verification and approval by our licensed pharmacy staff, prescriber authorization, and state and federal pharmacy regulations. Submitting an online form does not guarantee immediate dispensing or medication fulfillment.
Mobile Communications & Text Messaging Terms
By providing your phone number and opting into mobile communications from Express Care Pharmacy, you consent to receive transaction-related text messages (SMS/MMS), including prescription readiness updates, delivery status alerts, and pharmacist notifications.
- Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.
- Frequency: Message frequency varies based on your prescription activity and communication preferences.
- Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message or by contacting us directly.
- Strict Mobile Privacy: No mobile opt-in data, phone numbers, or text messaging information will be shared with third parties or affiliates for marketing or promotional purposes.
Free Local Delivery Terms
Free doorstep delivery is available for qualifying prescriptions within our designated local service coverage area in Garden Grove and surrounding Orange County communities. Delivery schedules are subject to driver availability, route weather conditions, and mandatory patient identification or signature verification requirements for specialized and controlled medications.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these terms shall be brought exclusively in state or federal courts located in Orange County, California.
Contact Us
If you have questions or concerns regarding these Terms of Service, please contact our pharmacy management team:
Express Care Pharmacy
10596 Garden Grove Blvd, Garden Grove, CA 92843
Phone: (714) 462-4480 | Fax: (714) 462-4490
Email: garden.ecpharmacy@gmail.com